Who we are
LGcomms is the trading style of LGCOMMS (2018) LTD, a Company Limited by Guarantee in England & Wales (No. 11371202).
Registered office: Berewyk Hall Court, Bures Road, White Colne, Essex CO6 2QB, United Kingdom
Website: www.lgcomms.org.uk
Personal data we collect and why we collect it
Personal data is any information that can identify an individual, either directly or indirectly.
Examples include:
- Name and contact details (e.g. email address, postal address)
- Date of birth
- Payment details
- IP address
“Special category” data (such as health information or religious beliefs) is more sensitive. We do not collect this in our normal course of business. Where such data is provided (for example, for equality monitoring in recruitment), it will be handled with strict confidentiality and in accordance with data protection law.
We collect personal data in order to:
- Provide access to our website and services
- Manage memberships and event bookings
- Process payments
- Communicate with you
- Improve our services
Lawful basis for processing
Under the UK GDPR, we rely on the following lawful bases:
- Contract – to provide services such as memberships and event bookings
- Legal obligation – to comply with applicable laws (e.g. tax and accounting requirements)
- Legitimate interests – to operate and improve our services
- Consent – where you have given clear permission (e.g. marketing or sharing data with partners)
Sharing and processing your data
We do not sell your personal data.
We may share your personal data with:
- Trusted service providers who help us operate our website and services (such as payment processors including Stripe, website hosting providers, and email systems)
- Selected commercial partners, but only where you have given your explicit consent. This may include sharing your name, organisation, and email address for purposes such as networking or receiving information about relevant services, products, or events
Some of these providers may process your data outside the United Kingdom. Where this occurs, appropriate safeguards are in place to protect your personal data in accordance with data protection law.
You can withdraw your consent at any time by contacting us.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string (hash) of your email address may be provided to the Gravatar service. See: https://automattic.com/privacy/.
Cookies and analytics
We use cookies and similar technologies to improve your experience and analyse how our website is used.
Please see our Cookies Policy for full details.
Embedded content from other websites
Content on this site may include embedded material (e.g. videos, images). These behave as if you visited the third-party website directly and may collect data about you.
How long we retain your data
We retain personal data only for as long as necessary for the purposes it was collected, including:
- Comments: retained indefinitely
- Account information: retained while your account is active
- Transaction data: typically retained for up to 2 years for accounting and legal purposes
We may retain data longer where required by law.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time (where processing is based on consent)
- Request data portability
To exercise your rights, please contact us.
Membership and event payments
What we collect and store
When you interact with our website or make a booking, we may collect:
- Name, email address, phone number
- Billing and shipping address
- Payment details
- IP address and browser information
We use this data to:
- Process bookings and payments
- Provide customer support
- Prevent fraud
- Comply with legal obligations
- Send marketing communications (only where you have opted in)
Who has access to your data
Only authorised members of our team have access to your data where necessary to perform their roles (e.g. processing bookings, managing memberships, or providing support).
Payments
We accept payments via Stripe. When processing payments, some of your personal data will be shared with Stripe where necessary to complete the transaction, such as your name, billing details, and payment information.
Stripe may process your data outside the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are in place to ensure your data is protected in accordance with applicable data protection law. Please refer to Stripe’s Privacy Policy for further information.
Contact us
If you have any questions about this Privacy Policy, how your data is handled, or if you wish to exercise your rights or withdraw consent, please contact us at:
hello@lgcomms.org.uk