Webinar: Direct mail in the pandemic and in the future
The pandemic changed the way local authorities needed to engage with their citizens, making direct mail an important tool in order to speak to every household with credibility and authority.
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Blog: Putting internal comms at the heart of local government improvement
After two years leading internal comms for Children’s Services at West Sussex County Council, I have found myself in a reflective space, thinking about what has changed (so much!), the …
Blog: My advice to new council leaders is communications, communications, communications.
“My advice to new leaders taking the seat for the first time is to ensure that you use a strategic approach to communications as a primary vehicle for getting things done.”
Blog: Community engagement enriches our communications
Community engagement and the vital ‘insight’ it brings, is putting ‘Community Engagement’ firmly on the map as a vital communications discipline… The Covid-19 pandemic has shown that simply relying on …
Blog: Keeping going and keeping good
It was all supposed to be over by now. I have no doubt that, in years to come, we will all look back at the last 18 months as career …
Blog: What the Bolivian Navy and Prince Philip’s funeral can teach us about planning
Can you ever do too much planning? Is there such a thing? Anyone who thinks you can should take it up with the Bolivian Government and Louisa Dean, Head of …
What is Thank You Day and how can comms teams get involved?
Sunday July 4th will be Thank You Day. But what is Thank You Day, and how can council comms teams support and get involved?
Blog: Twelve tips for better meetings
Chairing meetings efficiently is a skill – learn how to master it.