Alexa, when will the bins be collected?
Niall Walsh, Creative and Design Lead at Liverpool City Council, explains how the authority is using the Amazon smart speaker to communicate with residents.
Building a bedrock of self-awareness, emotional intelligence and resilience
There’s a societal shift towards greater openness around wellbeing and mental health and it’s brilliant. The groundswell of celebrities, high-profile royals, sporting legends and now increasingly corporate leaders ‘coming out’ publicly, is chipping away at the entrenched stigma of mental (ill) health.
Opening the doors to Panorama
Old age and social care. It’s coming to us all. If we’re lucky. But it’s still something that rarely gets talked about until people are in the midst of it. …
Childhood obesity in Leeds – a success story shared
Obesity is newsworthy, and for Leeds City Council, childhood obesity was very newsworthy this month. A good news story for the city with a huge media profile, how did Leeds City Council promote this work? Phil Morcom led communications for the council and explains the background.
Five tips to help you optimise your Facebook ads
As of December 2018, there were over 2.32 billion monthly active users of Facebook and 1 billion Instagram users. However, Facebook’s ever-changing algorithm can make it difficult for Pages to connect with their audience organically.
Where do cuts and GDPR leave public sector communications?
Job satisfaction among public sector communications teams seems to have flat-lined or even fallen over the previous year with on-going funding constraints taking their toll on morale.
Future Leaders: leadership theory into practice
It’s easy to dismiss leadership theory in public sector communications. In many town halls across the country the ivory towers of academia can seem irrelevant and distant.
Future Leaders: the importance of an evidence base
Last week we Future Leaders spent an excellent two days in Leeds talking communications leadership with Professor Paul Willis of University of Huddersfield. This was quite timely for me as reflecting on …
Future Leaders: my first peer review
Two days. 130 people to talk to. 25 meetings. A small group of four communications professionals, one local councillor and one LGA improvement manager faced with the task of Peer …
Love for humanity draws Doctor to Sheffield
Sheffield City Council’s Media Relations Officer Nic Allen explains why Dr Who’s arrival in Yorkshire made perfect sense.