Alexa, when will the bins be collected?
Niall Walsh, Creative and Design Lead at Liverpool City Council, explains how the authority is using the Amazon smart speaker to communicate with residents.
Building a bedrock of self-awareness, emotional intelligence and resilience
There’s a societal shift towards greater openness around wellbeing and mental health and it’s brilliant. The groundswell of celebrities, high-profile royals, sporting legends and now increasingly corporate leaders ‘coming out’ publicly, is chipping away at the entrenched stigma of mental (ill) health.
How Essex County Council is using social media to create cohesive communities
In the ever-morphing world of social, going where the eyeballs are still resonates as a particularly sage bit of advice, but one that, regrettably, some councils still don’t heed, says Andy Allsopp.
When to say yes, whether to say no and how to change the conversation
The key quality comms people can bring to the table is challenge – strategic and tactical – asking uncomfortable questions, challenging preconceptions, looking for evidence.
Welcoming home the Champions League winners
The last time that Liverpool Football Club won the European Champions League was in 2005, a time when social media did not exist. Fast forward 14 years, and a homecoming victory parade without social media, would have been unthinkable.
Opening the doors to Panorama
Old age and social care. It’s coming to us all. If we’re lucky. But it’s still something that rarely gets talked about until people are in the midst of it. …
Childhood obesity in Leeds – a success story shared
Obesity is newsworthy, and for Leeds City Council, childhood obesity was very newsworthy this month. A good news story for the city with a huge media profile, how did Leeds City Council promote this work? Phil Morcom led communications for the council and explains the background.
Elections and all that
With the dust settling on the local elections, colleagues are adjusting to their council’s new political complexions following one of the most fascinating protest votes of recent times.
Five tips to help you optimise your Facebook ads
As of December 2018, there were over 2.32 billion monthly active users of Facebook and 1 billion Instagram users. However, Facebook’s ever-changing algorithm can make it difficult for Pages to connect with their audience organically.
Where do cuts and GDPR leave public sector communications?
Job satisfaction among public sector communications teams seems to have flat-lined or even fallen over the previous year with on-going funding constraints taking their toll on morale.