Eight pieces of crap comms and what we learned from them
Perhaps though we could all benefit from a bit more humility from time to time and own up to some of the stuff that didn’t go so well, instead of rewriting history when things go wrong.
Perhaps though we could all benefit from a bit more humility from time to time and own up to some of the stuff that didn’t go so well, instead of rewriting history when things go wrong.
The latest Local Government Association polling into satisfaction with local councils has shown the most positive results since we started this research back in 2012.
When we got the word that council staff were being asked to work from home in mid-March, most of the communications team were neither surprised nor particularly worried. After moving …
Since the new year began, we’ve been working hard on building a new website to allow us to provide you with a better experience. We hope you enjoy it!
It is time to for all to recognise racism for the evil it is and to act to make real change for good.
‘I’m what most people would describe as a positive person,’ writes Georgia Turner, ‘glass half full, bags of energy. But I think it’s fair to say that, like many (all?), my wellbeing has taken a knock of late.’
Moments before lockdown, Alex Mills, and the rest of the communications team at South Yorkshire Fire and Rescue, did a small study to test out behavioural science techniques on their …
As we move into the next phase of the crisis, we’re facing a new challenge of navigating how to share key messaging as the government goes about lifting restrictions.
After four years as Chair, Simon Jones stands down from the role, and is succeeded by Alix Macfarlane, Deputy Head of Communications at Brighton and Hove City Council.
Continuing to deliver addressed mail and door drop enables customers to get on with their lives in these challenging times.